When the boss knows the stuff

Are we going overboard with the popular notion that managers who are generalists without the right set of technical skills, but having qualities like charisma, organizational skills, and emotional intelligence make good bosses? Of course, different people’s notion varies from individual to individual, however HBR’s research suggests that the manager’s technical competence is still a large determining factor in the employee’s long term perception of what makes a good boss. This is assessed according to whether the supervisor could if needed do the employee’s job, and whether the supervisor worked his or her way up in the company. An employee appreciates when the boss knows what she or he is talking about, and in the process learn a thing or two from the supervisor.

SourceHavard Business Review



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